The 15 Deliverables

Hallmarks of the Certified Coach(TM)

During the typical coaching call, there are a number of, and different types of, things that the coach delivers to the client; these deliverables then lead to client outcomes. All can/do add value.

1. Perspective
The coach provides fresh or different ways of looking at a situation, context.

2. Validation
The coach validates via encouragement and acknowledgement.

3. Message
The coach shares fitting knowledge, opinions, or wisdom.

4. Energy
The coach provides energy and support as needed.

5. Solution
The coach shares a solution to a problem or issue.

6. Plan
The coach co-develops a plan of action with the client.

7. Structure
The coach provides support and a check-in structure for the client.

8. Resource
The coach suggests/refers client to experts, books, tools, assessments.

9. Options
The coach expands the number of options the client thought they had.

10. Caring
The coach cares via listening, patience, safety and love.

11. Training
The coach trains clients in personal and business skills.

12. Advice
The coach provides advice via recommendations and suggestions.

13. Strategy
The coach develops or co-develops a personal or business strategy.

14. Feedback
The coach offers feedback, observations, insights, ideas and opinions.

15. Challenge
The coach provides a challenge to the client to stretch or make a change.

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